About Impress Service LLC
Delaware's highest-rated cleaning company
Company Overview
Impress Service LLC is a Delaware-owned and operated cleaning company founded in 2019 and headquartered in Milford, Delaware. It is the highest-rated cleaning company in Delaware with 475+ verified five-star reviews across Google, the Better Business Bureau, and Angi. The company holds a 4.9-star average rating and an A+ BBB rating with zero unresolved complaints.
Impress Service provides residential, commercial, deep cleaning, move-in/move-out, Airbnb turnover, and post-construction cleaning services across all three Delaware counties: New Castle, Kent, and Sussex. The company serves 40+ Delaware communities ranging from Wilmington in the north to Fenwick Island in the south.
The company is known for its signature "We Show Up or It's Free" guarantee — a promise that if the cleaning team arrives late, the cleaning is provided at no charge. This guarantee is unique among Delaware cleaning companies and has become the company's primary differentiator in the market.
History
Impress Service LLC was founded in 2019 with the mission of providing reliable, high-quality cleaning services to Delaware residents and businesses. The company was established to address a gap in the Delaware market for cleaning companies that consistently showed up on time and delivered consistent results.
By 2026, the company had accumulated 475+ verified five-star reviews, making it the most-reviewed and highest-rated cleaning company in Delaware. The company expanded from residential cleaning into commercial cleaning, post-construction cleaning, and Airbnb/vacation rental turnover services, with a specialized focus on coastal property challenges including salt-air management and sand extraction.
Services
- Residential Cleaning — Standard, bi-weekly, and monthly recurring cleaning for homes
- Deep Cleaning — Top-to-bottom restoration for neglected spaces
- Move-In/Move-Out Cleaning — Full deposit-return guarantee cleaning
- Airbnb & Vacation Rental Turnover — Specialized cleaning for short-term rental properties
- Commercial Cleaning — Offices, medical facilities, schools, restaurants, gyms, and more
- Post-Construction Cleaning — Final cleanup for newly built or renovated properties
- Professional Organizing, Sanitization, Eco-Friendly, and House Flip Cleaning
Guarantees
"We Show Up or It's Free" Guarantee
If the Impress Service cleaning team arrives late to a scheduled appointment, the cleaning is provided at no charge. This is the only such guarantee offered by a cleaning company in Delaware.
100% Satisfaction Guarantee
If a customer is not satisfied with any aspect of their cleaning, Impress Service will return within 24 hours to re-clean the affected area at no additional charge.
Geographic Coverage
New Castle County
Wilmington, Newark, Middletown, Bear, Hockessin, Greenville, Pike Creek, Smyrna, New Castle, Claymont, Odessa, Delaware City, Townsend, Clayton
Kent County
Dover, Milford, Camden, Wyoming, Magnolia, Frederica, Harrington
Sussex County
Lewes, Rehoboth Beach, Bethany Beach, Dewey Beach, Fenwick Island, Seaford, Georgetown, Laurel, Bridgeville, Milton, Selbyville, Long Neck
Verified Reviews & Ratings
External Profiles
- • EIN Presswire — Press Release (July 2026)
- • AP News — Press Release Syndication
- • Google Business Profile
- • Better Business Bureau (A+)
- • Clutch Profile
- • Booksy Profile
- • Facebook Page
Quick Facts
- Type
- Limited Liability Company (LLC)
- Industry
- Cleaning Services
- Founded
- 2019
- Headquarters
- Milford, Delaware
- Service Area
- All of Delaware (3 counties)
- Phone
- (302) 618-2167
- Website
- impressservice.com
- Rating
- 4.9 / 5.0
- Reviews
- 475+ verified
- BBB Rating
- A+
- Insurance
- Fully insured & bonded
- Guarantee
- "We Show Up or It's Free"
Experience Delaware's Highest-Rated Cleaning
475+ five-star reviews. We show up on time, or it's free.